Privacy Policy
At Face2Face Aesthetics, we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, and protect personally identifiable information (PII) that we obtain from you when you interact with our website and services.
Information We Collect
We may collect the following types of information when you visit our website or use our services:
1. Personal Information: We collect personal information such as your name, email address, phone number, and postal address when you provide it to us voluntarily. This information is necessary for us to communicate with you and provide our services effectively.
2. Payment Information: If you choose to make payments for our services, we will collect payment details, such as credit card or bank account numbers, to facilitate the transaction. This information is encrypted and securely processed through trusted third-party payment processors.
3. Website Usage Information: We may collect non-personal information regarding your visits to our website, including your IP address, browser type, pages visited, and the duration of your visit. This information helps us to analyze trends, administer our website, and improve user experience.
Use of Information
The information we collect is used for the following purposes:
1. Service Delivery: We use your personal information to schedule appointments, communicate with you, and provide the aesthetic services you request. Additionally, we may use your information to personalize your experience and better understand your preferences.
2. Payment Processing: We utilize your payment information to process payments for the services you receive from us. We do not store your payment information and ensure that all transactions are conducted securely.
3. Website Improvement: Non-personal information collected about your website usage helps us analyze trends, track the effectiveness of our marketing efforts, and enhance the functionality and user experience of our website.
4. Legal Obligations: We may disclose your information if required by law or to protect our legal rights, enforce our Terms and Conditions, or safeguard against fraudulent activities.
Data Security
We take the security of your information seriously and implement industry-standard technical and organizational measures to safeguard it against unauthorized access, alteration, disclosure, or destruction. Our website and services are regularly monitored, and encryption protocols are in place to protect your information during transmission.
Third-Party Disclosures
We do not sell, trade, or transfer your personal information to third parties for marketing or other purposes without your consent. We may, however, disclose your information to trusted third parties who assist us in operating our website or providing our services. These parties are bound by strict confidentiality agreements and are only authorized to use your information as necessary to fulfill their obligations.
Your Rights
You have the right to access, correct, and delete your personal information held by us. If you wish to exercise these rights or have any questions about our privacy practices, please contact us using the information provided at the end of this policy. We will respond to your requests promptly and will make reasonable efforts to accommodate them.
Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Upon any significant changes, we will notify you by posting a prominent notice on our website or by other means. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Face2Face Aesthetics Selkirk
367 Eveline Street
Selkirk, Canada
Phone: 204-995-8785
Email: hello@face2faceaesthetics.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
Effective November 15, 2023